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FAQS
Frequently Asked Questions
Also known as virtual private server, a VPS windows is a server that runs on the windows operating system. Virtualization technology is used to create and run this virtual environment on a physical machine it can be a cost effective alternative to physical servers, providing a reliable and scalable solution for businesses of all sizes.
Our service is designed for experienced users and is self-managed. We are here to make sure your VPS is online (Responding to ping and SSH requests). We will respond to your requests regarding the performance, network or virtualization issues within minutes. Beyond that is within your responsibility. However, you are not left alone in the dark if you need help. We are happy to help on a courtesy basis. We are going to make sure to refer you to the right direction at all times. By unmanaged/self-managed, we mean that it is your responsibility to manage your own VPS. We do not offer support except network and hardware issues.
Yes, we are offering renewal VPS but make sure customer renew it before the expiry date.
We process each order manually, the estimated time frame is 1 hour min or 24 hours max. Incase of any complication we inform the customer accordingly.
Our customer support agent will be there to assist you 24/7. However, our VPS hosting is self-managed, so you will take care of your own virtual server. This gives you the freedom and flexibility to run it as you like.
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We accept Bank transfers, JazzCash , EasyPaisa , credit cards and mobile payments as well.
Yes, we are offering monthly and annually VPS plans.